Who we are
This website and the digital product China Arrival Kit 2026 (a one-time USD $9 English PDF travel guide) are offered under the name China Arrival Kit. Payment, tax collection, invoicing, and order delivery are handled by Creem as merchant of record. We are not Creem; Creem has its own privacy policy for the data it collects at checkout.
Questions about this policy: support@chinaarrivalkit.xyz.
What this site does and does not collect
This landing site is static HTML and CSS only. It:
- sets no cookies;
- loads no analytics, advertising, or other third-party scripts;
- does not use a contact form on these pages.
The hosting provider (Netlify) may keep standard server access logs (for example IP address, user-agent, requested URL, and time). Those logs are controlled by the host under its own terms. We do not run a separate tracker on top of them.
Data we receive when you buy
When you purchase through Creem, Creem processes your payment and related personal data under Creem’s own policies. For delivery and customer support, China Arrival Kit may receive from Creem (or see in the Creem seller / order tools) limited order details such as:
- your name as provided at checkout;
- your email address (Creem uses it to send your receipt and download link; China Arrival Kit uses it only to answer your support questions);
- order ID, product purchased, amount paid, currency, and purchase time;
- any message you send us about the order.
We do not receive or store your full card number. Card and payment-instrument data are handled by Creem and its payment processors.
How we use that information
- to deliver the PDF download link and confirm your purchase;
- to answer support, refund, or delivery questions you raise;
- to keep basic order records needed for accounting and dispute handling with Creem.
We do not sell your email or order details. We do not use purchase data for unrelated marketing lists on this site.
Retention
Order and support records are kept as long as needed to fulfil the purchase, handle refunds or chargebacks, meet tax or bookkeeping needs, and resolve disputes. Hosting access logs follow the host’s retention settings. If you want us to delete support correspondence we hold outside Creem, email support@chinaarrivalkit.xyz with enough detail to find the messages; we cannot erase records Creem itself must keep as merchant of record.
Sharing
We share data only as needed to run the product:
- Creem — merchant of record for checkout, tax, invoices, delivery, and refunds;
- Netlify — website hosting and standard server logs;
- Spaceship — our domain registrar, whose email forwarding receives messages sent to the support address;
- authorities or advisors if required by law or to defend a legal claim.
Children
This product is aimed at adult travellers. We do not knowingly sell to or collect personal data from children.
Changes
If this policy changes in a material way, we will update the “Last updated” date on this page. Continued use of the site after a change means you accept the revised policy for future visits and purchases.
Contact
Privacy or support: support@chinaarrivalkit.xyz.
Order, payment, invoice, or Creem-portal issues: use the support link in your Creem receipt email as well, or contact us at the address above and include your order ID.